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Customer Reviews and Testimonials

Thank You for Choosing CityWIDE for Your Plumbing or Drain Cleaning Needs. If you own a home or business in the Atlanta area, you won't need to worry about any plumbing emergencies that might arise because the professionals of CityWide Plumbing and Drain have proudly served the community over 30 years.
I was very pleased with the professional work provided by your plumber and the dispatcher who conducted a follow call after the work was completed and to my satisfaction. I can honestly say that based upon this experience, I will definitely recommend you to my family, friends, and colleagues. Job well done!
- Michael B.
The order was in my boyfriends name but excellent service and the techs were excellent too
- Deborah D.
I had a small leak from an old valve so I called CityWide and not even two hours later the technician was at our door. He replaced the valve very quickly and also answered all of our questions. I don't feel like he tried to sell us anything we didn't need and overall very happy with the service!
- Nathan E.
Fast, friendly and professional. We will definitely be calling again!
- Dan B.
I got very good service and really liked the plumber, Tim.
- Deborah H.
I wanted to let you know that I had emergency an you plumber was courteous and got the job done, although it was a complicated mess because the sewer had backed up. I wanted you to know that he was a professional and explained everything to me during the entire process. thanks
- Jackie C.
On time thorough and fair price. I would use them anytime
- Bill B.
I have used City Wide Plumbing for all my plumbing problems and I can truthfully say that the experience has been outstanding. They have always responded quickly to my problems and have outstanding and knowledgeable employees. Their services are fairly priced too.
- George B.
The mechanic was polite.He did a wonderful job. He left no mess to be cleaned up. The mechanic explained and showed me how my new hot water heater operates. Bruce Jordon the service technician did a wonderful job. I am pleased with my hotwater heater and am sure I will have many years of good service from your product and any future service I receive from your company.
- David D.
I had an emergency on a Saturday, called City Wide and almost immediately they saved the day.
- E W.
Called these guys for a clogged toilet the tech was very professional came in and fixed the problem. Reasonable rates compared to what plumbers charge these days.
- Tom P.
The technicians who arrived to fix my problem were punctual, efficient, and professional. I will definitely be calling City Wide again when I have plumbing issues.
- Susan H.
Checked in on their website at 11am on a Sunday and asked for a 2PM appt. (actually put in wrong contact number). Called to verify correct contact number and was told driver was on his way. Total of 30 minutes to complete job, everything cleaned up when finished! Hope I don't need service again, but if I do, City Wide will be my first call!
- Kevin C.
Rob was very good at explaining everything he would repair and did a fine job in a relatively short amount of time. I would call City Wide again.
- Jean C.
CityWide quickly helped me with my clogged drain. Thanks!
- Andrew F.
My neighbor's son works for an Heating and Air Company and recommended City Wide Plumbing for a problem I was having with my sewer system. They completed the work the same day and had my sewer system up and running
- Sharon M.
The technician was punctual, neat and polite. He expertly corrected all of our problems in a very timely manner. We have already recommended your company to others.
- Don L.
Great Service!
- Andy R.
CityWide was the only plumbing company in the area that was able to serve the emegency plumbing needs. The tech was polite and able to diagnose the problem right away and within hours the problem was fixed.
- Hana C.
None Better! I have done business with City Wide Plumbing for the past several years. They are prompt, reliable, courteous and professional. I have found none better than City Wide Plumbing.
- David S.
Rob A., service technician has competed 3 different repairs in my 32 year old house. Each repair was done with care and quality. I highly recommend City Wide Plumbing for all your plumbing needs.
- Joe V.
Very helpful and did great work! My technician explained everything to me which gave me the information I needed to make the best decision on what service and product I needed. The technician did not try to talk me into any expensive, unneeded service. City Wide respected my time and arrived when they said they would, this was very much appreciated!
- Michael F F.
Had a sump pump that stopped working in the middle of the night. I called City Wide at around 2 in the morning and was surprised when someone answered. They were very polite on the phone and put me on the schedule for early morning. Glen showed up on time and was very helpful. Not only was he very knowledgeable and on time he was very easy to talk to, understanding and conscience about the little things like covering his shoes when coming in and taking time to explain things about what he was planning to do. The job was completed very quickly and the new sump pump is working great. I would definitely recommend City Wide and Glen to anyone looking for plumbing work.
- Toby P.
Prompt, courteous and professional service even on a public holiday. Our hot water heater went down on New Year's day. It was such a relief to be back up and running by the end of the day. We would certainly use this company in the future and are happy to refer them to friends and family.
- Jay F.
Scott H. of City Wide Plumbing fixed all the pesky plumbing problems on our list in a very professional manner. He was friendly and easy to talk with and answered all my questions.
- Joan Woelfel W.
Excellent on all levels - your technicians are reliable and courteous. Start to finish an excellent experience.
- Eileen R.
Service was outstanding from the phone call to the completion of the job. The repair guy was courteous and explained the job from start to finish. Having used other plumbing companies in the past, City Wide will be who I choose to call when I need service again.
- Chris D.
Very understanding about diffacult financial situations....thanks
- barry j.
We had excellent work done by City Wide at our home. The technician (Glen #182) went above and beyond to make sure our issues were resolved.  I highly recommend City Wide
- James B.
Dimitry, was very professional and assured us that he could fix our plumbing problem. However, he was very friendly and curteous and just made things better. Dimitry is special and I thank him and the company for the rapid response to our plumbing problems.
- Anna P.
PROFESSIONAL CREWS, GREAT WORK, SURE DID HELP US OUT IN TIME OF NEED. MANY THANKS!
- Deb E.
Responded within 1 hour! Very professional and proficient! Yes they are a 5 star company!
- Gerald G.
Technician was prompt, courteous, and did the job the first time. Very happy. Will use again.
- Bob B.
Fast, Friendly and Excellent Service! We called City Wide to diagnose the problem. The Technician was knowledgable, polite and explained everything to me and even explained everything to my husband over the phone. He was patient and kind with my kids asking him a million questions! Definetly, high quality service!!
- David L.
Excellent timely service, courteous staff, fair prices. They are a true asset to the folks in Atlanta.
- Brian E.
Had a great experience with them for the second time. My tech Sebastian was very helpful and was great no messes and very clean. I had no problems with my kitchen sink since. Thank You again. I wont call anyone else.
- BARBARA B.
In an emergency situation this week, we received quick, courteous and amazingly proficient plumbing service from a company that follows up on each job with a phone call asking about how it went. Jonathan was our plumber on Tuesday afternoon, and he arrived within an hour when our system had one of those root-clogs out in the pipes leading to the septic tank. He knew just where to find that valve outside, used some sort of snake and cleared the clog. Wow! My husband and I were most impressed.
- Demi M.
CityWide has always been reliable and efficient. We have used them for five years now and have always been pleased with the level of service and dependability.
- Dave H.
Troy from City Wide came out to clean and pump our septic tank. His willingness to dig out our septic tank cover by hand and pump from the street preserved our yard & driveway. I really appreciate his care since it saved me hours of clean up and landscaping compared to previous experiences with other companies. Cost was right in line with the phone estimate and a separate written estimate was provided for some future work we might need done as roots are growing into our inlet pipe. However, we were given free advice on how to repair and mitigate the problem ourselves. Saved their information because we'll be using them as long as they are around.
- Lauren S.
We were extremely pleased with the service that we received. They were able to diagnose and fix our original problem very quickly.
- Tomas T.
Excellent jobs always there to help come right away as we call very good services.
- Uzma Z.
Called for a hot water heater that was malfunctioning at 8:30 AM. They were here by 11, tested the unit, found a defective heating element and recommended merely doing a tuneup by replacing the two elements and the thermostats at less than half the price of a new unit.
- Kenneth F.
We had a septic tank backup and guests in the house. The response was very quick and professional. Plumber came and told us what it probably was, and he was correct. A survey of other contributing problems lead to fixing a leaky toilet tank. All in all, great service and it looks like problem solved, on a Saturday no less. Thanks for the great work.
- Jeff P.
Called last night, problem was fixed this morning. Every step of the process, from my initial phone call to the completion of the drain clearing was positive and professional.
- Edward W.
A+ customer service! Rob 25 took the time to explain what needed to be done to our septic tank....he was courteous and professional which was greatly appreciated since he had to explain the process to my disabled husband. I was able to watch the whole process and he and Juan? did a thorough job.
- Karen R.
I was very pleased with City Wide. I had an emergency on Sunday afternoon, and City Wide sent someone to my houses immediately, and it didn't cost an arm and leg for a Sunday afternoon call. Glen, the plumber, was very knowledgeable and courteous. I am very satisfied, and I will use your company again. Highly recommend City Wide.
- Juli S.
What a truly refreshing and professional experience we have had. Each and every time they are scheduled they are on time, professional, meticulous and exceed our expectations. We have very high standards and it is such a pleasure to do business with a company that goes above and beyond. Thank you . We look forward to a long business relationship with you. We highly recommend their services.
- Tami T.
I worked with 2 other plumbers that tried to solve our hot water issue in our home. The guys from City Wide came out and quickly identified the problem and the solution. If you are looking for knowledgeable professionals, I highly recommend the plumbers from City Wide Plumbing.
- Tom G.